Frequently Asked Questions
Q:
What type of cleaning products do your Bebrite teams use?
A: We use our own exclusively manufactured for Bebrite environmentally
safe and independently endorsed, cleaning products.
Q. How much does your Bebrite cleaning service cost?
A: We tailor make the quote to suit your budget & your needs.
We can give you a range of costs, or rough guide over the phone,
directly from our HEAD OFFICE, however, we prefer for our team to
give you a personal quote, that way you get to meet the people who
will be coming into your home.
Q.
Are your teams insured? What does the insurance cover?
A: It is mandatory for all our Bebrite teams to have insurance
which covers public liability, goods in custody, and product
liability.
To view Bebrite's Insurance Certificate of Currency > click
here
Q.What is the hourly rate?
A:We do not work on an hourly rate as so many of our clients
are at work and we feel hourly rates can be compromised which
is why we prefer to quote the job on a flat rate system, that
way you know exactly what you will get without the cleaning
standard being compromised. |
|
Q. How do your Bebrite teams quote, over the phone or visit?
A: Our team will visit you and provide you with an obligation free
quote, you get to meet the team and they can tailor make the quote
to your budget and your needs.
Q. What type of system do your carpet cleaners use?
A: Our Bebrite Carpet Cleaning teams are all authorised to use and
apply a
range of exclusive to Bebrite specialty cleaning and protection
products. These include Bebrite Anti Microbial treatments, Bebrite
Fabric and Upholstery Protection with a 3 year warranty against
re staining. Bebrite Carpet Cleaning teams use a combination of
steam and dry. Our Bebrite system is effective and efficient and
dry enough to walk on at the time the technician completes the job.
Our specially trained and authorised teams can also advise on other
hard to remove stains.
FAQs
related to Carpet Cleaning
Q: What
is deep cycle sanitation and how does it work
A: During the cleaning operation hot water is pumped out through
a pressure pump at anything from 50 psi up to 400 psi, depending
on the type of unit being used. This pressurised water is transported
from the machine to the floor through a pressure hose where it is
then discharged into the carpet. The vacuum to remove the water
and the associated soil is provided by either one or two vacuum
motors.
Q: Does Bebrite pre
vacuum, why is it so important in achieving a good result?
A: Yes. The first realisation is that upward of 70% of all soil
in carpets is best removed dry, (by thorough pre vacuuming with
an appropriate upright vacuum cleaner).
Q:
Which service is best for my needs, Gold Silver or Bronze?
A:This will depend on a number of factors, including type of carpet,
amount of contamination, budget etc. Bebrite technicians will assist
in suggesting the best service for your needs.
Q: Can I buy Bebrite products for my home?
A:Of course, a comprehensive range of products is available online
for delivery. These products range from powerful cleaning agents
to the softest of laundry powders.
Q:
Can Bebrite clean rugs safely?
A:Yes, Bebrite technicians will advise on the best process for the
type of rug and be happy to provide an obligation free quote.
Q: Will this treatment affect the carpets
colour?
A: Bebrites trained professionals will ensure the best possible
care, if in doubt spot cleaning will take place and you will be
consulted prior to treatment of the carpets.
Q:
What does Bebrite ®Anti-microbial treatment do?
A: Bebrite’s ®Anti-Microbial Treatment will
provide immediate relief from bacteria infestation and odours caused
by fungi, mould, urine and pet smells. This helps people suffering
from allergies of the skin and respiratory system, such as asthma,
hay fever and eczema. It also provides a long lasting residual activity
for up to 12 months, assisting in preventing further infestations.
Q: Will there be a “wet”
smell after the carpets are cleaned.
A:All Bebrite carpet cleaning services include having the carpets
either infused using the Bebrite’s ®anti-microbial
treatment process or sprayed using Bebrite Sentinel.
FAQs
related to Problem Cleans and Bebrite Products
Q:
What Cleaning Product removes the following STAINS;
| A: WINE |
Initially, soak up with SALT. Then have professional
stain removal by Bebrite using EXCEL, |
| A: ORANGE CORDIAL |
The above process should
be followed,
|
| A: INK |
Initially, apply Nail Polish Remover. Then
have professional stain removal by Bebrite using ORANGE
SOLV, |
| A: URINE |
Initially, apply if possible Bi-Carb. Then
have professional stain and odour removal by Bebrite using
RUSTAWAY and then BEBRITE ® ANTI-MICROBIAL, |
| A: DOG EXCRETA |
The above process should be followed.. |
Q: What Cleaning Product removes soap
scum from shower screens:
A: BEBRITE TOTAL WASHROOM. This product maybe purchased through
Bebrite's On-Line shop..
Q: What Cleaning Product removes Dog, Cat and Cigarette odour:
A: BEBRITE® ANTI-MICROBIAL. Authorised Bebrite Technicians
must professionally apply this product.
Q: Can I have my soft furniture, drapes and carpets SCOTCH GUARDED?
A: Bebrite offer BEBRITE® SUPERSHIELD PROFFESSIONAL,
and a 3 year written warranty against re staining.
Q: How often should my carpets be cleaned:
A: Industry experts recommend that carpets should be cleaned professionally
at least twice a year. However, heavy traffic areas should be cleaned
more frequently. It is a good idea to place entry mats at all access
points to the home or office.
Q: Can Bebrite eliminate DUST MITES?
A: BEBRITE® ANTI MICROBIAL kills the food source that
feeds Dust Mites and therefore prevents their further infestation.
Q: What causes DUST MITES?
A: Dust Mites are micro organisms', usually carried by air.
Q: Are DUST MITES harmful?
A: Dust Mites contribute to triggering respiratory conditions such
as sinus, hay fever and Asthma. Dust mites also contribute to the
other harmful conditions such as Psoriasis.
Q: Do BEBRITE ODOUR ELIMATOR products camouflage the odour or eliminate
the odour?
A: Bebrite odour control products, ELIMINATE the odour.
|
| |
|
